rtk66 Privacy Policy
Your personal information is completely safe with us — learn in detail here how rtk66 collects, uses, and protects your data.
Important Notice: This privacy policy applies to all services on the rtk66 platform. By using our services, you are considered to have accepted all the terms of this policy. Please read it carefully.
Introduction and Overview
rtk66 is a trusted online casino and sports betting platform for players in Bangladesh. We believe that protecting our users' privacy is one of our most important responsibilities.
This privacy policy describes how rtk66 ("we", "us") collects your ("user", "player") personal information, how that information is used, who it may be shared with, and what steps are taken to protect your data. This policy applies to our website rtk66.cam and all associated services.
We keep all your information secure using SSL encryption and modern security technology. Our commitment to your privacy is firm and we never sell your personal information to third parties without your consent.
What Information We Collect
Personally Identifiable Information
When you register an account at rtk66, we collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport details (for identity verification)
- Current address
Financial and Payment Information
To process secure transactions, we collect:
- bKash, Nagad, or Rocket mobile banking number
- Transaction history and amounts
- Deposit and withdrawal records
- Account balance information
Gaming Activity Information
To improve the platform, we record:
- Play history and preferences
- Betting patterns and frequency
- Session duration
- Bonus and promotional offer usage records
- VIP level and reward history
Technical and Device Information
Information collected automatically to ensure site functionality:
- IP address and geographic location
- Browser type and version
- Device type (mobile/desktop)
- Cookies and web beacon data
- Referral source and session logs
Purpose of Data Use
3.1 Service Delivery and Operations
rtk66 primarily uses your collected information to provide you with quality gaming services. This includes account verification, transaction processing, bonus distribution, and creating a customized gaming experience. Your gaming activity data is analyzed to provide the best game recommendations and promotional offers based on your preferences.
3.2 Security and Fraud Prevention
Your information is used to ensure the security of our platform and to prevent illegal activity. Detecting suspicious transactions, preventing multiple account registrations, and keeping minors from using the platform are part of this purpose.
3.3 Meeting Legal Obligations
We are required to retain certain information to meet the requirements of applicable laws and regulations. Providing information in response to legitimate requests from authorities falls within our legal obligations.
3.4 Customer Service Improvement
Our 24/7 Bengali live chat support team can access your account and transaction information to resolve your issues quickly. This information is used solely for the purpose of providing support and strict privacy protocols are followed.
3.5 Responsible Gaming Monitoring
rtk66 monitors your playing patterns to ensure your overall well-being. If we detect signs of problematic gaming behavior, we may reach out to you to offer assistance. Learn more in our Responsible Gaming section.
Data Sharing and Disclosure
rtk66 never sells your personal information to third parties. Some information may be shared in the limited circumstances and under the strict controls described below.
Service Partners
Minimum necessary information is shared with trusted partners who provide payment processing, technology infrastructure, and security services. They are required to use this information only for the specified purpose.
Legal Authorities
Relevant information may be provided in response to a court order or a legitimate request from a government authority. In such cases, we will make every effort to notify you where possible.
Business Restructuring
User information may be transferred in the event of a company merger or acquisition. In such cases, the new entity will also be bound to comply with this privacy policy.
Cookies and Tracking Technologies
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. rtk66 uses cookies to maintain your login session, remember your preferences, and improve platform functionality. Without cookies, some parts of our service may not work properly.
5.2 Types of Cookies
- Essential Cookies: Required for the basic functionality of the platform — login, security, and session management.
- Functionality Cookies: For your language preferences, game settings, and personalized experience.
- Analytics Cookies: To understand user behavior and improve the platform.
You can control cookies by changing your browser settings, but doing so may limit some services.
Data Security Methods
SSL Encryption
Every data transfer at rtk66 is secured with SSL (Secure Sockets Layer) encryption technology. This means all communication between your browser and our servers is encrypted and unreadable to third parties.
Access Control
Only authorized staff have access to your information, and only the information necessary for carrying out their responsibilities can be accessed. A record of every access is kept and regularly audited.
Secure Data Storage
Your information is stored in secure data centers with both physical and digital security measures in place. Regular backups are taken and a disaster recovery plan is kept active.
Security Monitoring
Our security team monitors systems 24/7. Any suspicious activity is detected immediately and action is taken. Regular security tests and updates are ensured.
Your Rights and Choices
Every user of rtk66 has the following rights regarding their own information:
Right to Access Information
You can request to know what information we have collected about you at any time. Upon request via live chat or email, we will provide a summary of your information.
Right to Correct Information
If any information in your profile is incorrect, you can request that it be corrected. Maintaining accurate information is important for safe account management.
Right to Delete Information
After closing your account, you can request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
Right to Object to Processing
You can object to marketing communications or certain types of data processing. We respect your decision and will take immediate action.
Data Retention Period
rtk66 retains your information only for as long as necessary. For active accounts, information is kept for the entire duration of account operation.
After an account is closed, financial transaction records may be retained for a specified period in accordance with relevant legal requirements. Personally identifiable information is deleted as quickly as possible after a request is received, unless there is a legal obligation to retain it.
Information from inactive accounts may be kept for a defined period for security verification and fraud prevention purposes. Once that period has passed, the information is securely deleted or anonymized so that it can no longer be linked to any individual.
Protection of Minors
rtk66 provides services only to individuals aged 21 or older. Age verification is mandatory during the registration process and we do not knowingly collect information from any minor.
If we become aware that a minor is using our platform, their account will be closed immediately and all collected information will be deleted. If a parent or guardian believes their child is using our platform, please contact [email protected] immediately.
Changes to the Privacy Policy
rtk66 may update this privacy policy from time to time. For any significant changes, we will send a notification to your registered email address. For minor changes, a notice will be posted on this page.
Continuing to use our services after a policy change will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly. You can check the "Last Updated" date at the top of the page to see whether the policy has been changed recently.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is always ready to help in Bengali.
Privacy Contact
For more information, see our other policy pages: